OfficeDrills
🔒 Published, Not Notified is included with When I Work. See pricing below →
Scheduling

When I Work

Practice real When I Work workflows — building a shift schedule, judging overtime triggers, approving swap requests and resolving conflicting ones, posting open shifts, checking peak-hours coverage, approving time off, catching availability conflicts, and reading a labor cost report — in a hands-on training simulation.

Educational practice environment — not affiliated with, endorsed by, or sponsored by When I Work.

Options
Lesson 1 is free in every option. You'll enter your email first — no password. $20 unlocks the rest of Beginner or Advanced · Crash Course is $10.
Start here Beginner Every step spelled out, including what each screen and field actually means. For anyone who's never opened When I Work before. Start Beginner — free lesson 1 → Advanced The full real-world workflow with less hand-holding. Best if you've used it before or pick up new software fast. Start Advanced — free lesson 1 → Crash Course Four of the Advanced lessons — the highest-value tasks in the same real workflow. Built for brushing up before an interview. Start Crash Course — $10, free lesson 1 →
What you'll practice
Getting Set Up
  1. Add a Location
  2. Create a Position
  3. Set Up an Employee's Availability
Shift Scheduling
  1. Build the Week's Shift Schedule
  2. Decide Whether a Shift Triggers Overtime
Shift Swaps
  1. Approve a Shift Swap Request
  2. Resolve Two Requests for the Same Shift
Open Shifts & Coverage
  1. Post an Open Shift
  2. Check a Day Against the Peak-Hours Rule
  3. Approve Time Off Against Coverage
Scheduling & Reports
  1. Catch an Availability Conflict
  2. Read the Labor Cost Report
Drills & Projects
Drill Still the Default → Six real When I Work tasks, on an actual schedule, shift swap, and labor report — a pay rate that's still the position default, a shift scheduled against stale availability, overtime that isn't about the weekly total, and more. 🔒 Included with When I Work Drill Looked Covered → Six real When I Work tasks, on an actual schedule — a new location with no clock-in radius, coverage that changed after you checked, a busy day the schedule can't see, and more. 🔒 Included with When I Work Drill Published, Not Notified → Six When I Work tasks where the schedule looks finished and isn't: drafts nobody was told about, approved time off still on the grid, overtime split across two stores, and more. 🔒 Included with When I Work Drill Inbox Triage → A shared inbox during a lunch rotation — new messages keep arriving while you work. No account needed. Free · No account needed
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